“Reporters on Twitter? Say Twellow to My Leetle Friend”

So you’re on Twitter, sharing posts and chatting with your colleagues. You’re also looking out for your clients by monitoring for conversations using Summize (now owned by Twitter). But how do you tap into the power of Twitter and learn more about your target reporters? Don’t fret social media heroes and heroines. The lovely folks at WebProNews have created Twellow, a great Twitter people search and directory to help you find reporters and bloggers galore!

Check it (click to enlarge):

Yeah, I know. It looks a little one dot oh, but trust me. Don’t let that keep you from giving it a go. All those categories can help you drill down into the industries or interests of the Twitter community.

Here’s what the News Category looks like (click to enlarge):

Note that the list is ranked by number of followers. Here is the list for Bloggers (click to enlarge):

Each list is composed of mini-profiles. Here’s mine:

It shows a recent Tweet, my actual Twitter profile and the categories my profile falls under. These are either computer-defined based on search terms in the profile or user-defined. Yup, anyone listed on Twellow can “claim” their profile by logging into Twellow with a Twitter password.

It’s in Alpha, which means they are still testing, developing and working out the bugs. We look forward to seeing it improve over the upcoming months.

Areas Needing Improvement:

• Name search engine is a little weak. Searching with “Christopher” doesn’t get picked up as being the formal name for “Chris”
• Why is PR in the advertising category? Marketing would be a better fit [UPDATE: Twellow moved Public Relations to the Marketing category! I’m impressed! See their Tweet here.]
• The friend count on some profiles doesn’t match the numbers listed on the Twitter profile
• Twellow hasn’t mapped everyone on Twitter just yet. We look forward to seeing it’s directory grow

Still a Great Resource:

• By clicking around the directories, we were able to find and add several top tier bloggers and reporters we didn’t know were on Twitter
• With the people search, we also found several other reporters and bloggers who had not been categorized
• Most fascinating was the number of local reporters from all across the country, including a large number from Ohio and Oklahoma!
• Since it’s organized by categories, you can also find key audiences or other peeps who share your interests

Test drive Twellow and tell us what you think. Did you find it useful? What are some other ways you find reporters on Twitter? Let us know in the comments! Don’t forget to follow me on Twitter 🙂

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“You Are Doing Your Clients a Horrible Disservice”

…if you don’t monitor for them on Twitter.

How would your clients take it if you didn’t respond to a negative article in a smaller daily, say the Oakland Tribune? You wouldn’t want to miss the chance to respond to a potentially harmful blog post, so why miss a Tweet?

Use Summize. It finds all Tweets about your client or from your customers–even deleted ones! When Twitter’s “reply” function is working, it can also track conversation around said Tweet! And now, it’s embedded in my favorite Twitter Client, Twhirl.

Our clients love it when we send them a Tweet to which they should respond. We’ve been using it for several months now.

Check out this search for Yoono.

When a person firsts install Yoono, it sends a Tweet to their Twitterstream saying “I’m testing Yoono.”

(Click to Enlarge)

Yoono also has someone manning a Twitter account. They catch the negative comments and respond. Note the elegance of Summize’s inline conversation tracking!

(Click to Enlarge)

But it also looks as though they didn’t see all the negative comments. Maybe they should use Summize 😉 (UPDATE: They do! See the comments below!)

How do you track your client and customer conversations effectively? Leave us tips in the comments!

BTW: Stay tuned for Marie’s comprehensive review of Yoono next week!

[UPDATE: On July 15, 2008, Twitter buys Summize.]

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“Twitter Favorites As Social Bookmarking Tool”

Whether it’s breaking news or sharing links, Twitter has quickly become my number one source for rapid idea communication. It’s more filtered than Digg and easier to use than del.icio.us–kind of like an RSS feed or link blog from people whose ideas or thoughts are valuable to me.

Today, I polled my Twitter followers to see how many people were using the “Favorite” feature. It turns out, many people use it as an instant, more-convenient bookmarking tool for links they receive. Others use it to remember conversation threads or as follow-up reminders for blog posts. Finally, a few don’t use Favorites at all.

Take a look at the results:

Has Twitter decreased your del.icio.us use? Do you ever look at other people’s favorites? Has Twitter replaced your RSS feeds or digg? Let us know in the comments!

Thanks to everyone who participated!

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Recommended Reading:

“Twitterpated: A Twitter How-To”